Family Dollar Store Consumer Product Recall: A Comprehensive Overview
Family Dollar, a popular American variety store chain, has recently issued a voluntary recall of certain over-the-counter drugs and medical devices¹². This recall has affected Family Dollar stores across 23 states¹.
The Recall
The products were stored outside of the temperature requirements stipulated by the U.S. Food and Drug Administration (FDA)¹². These items were inadvertently shipped to certain stores from around June 1, 2023, through September 21, 2023¹. They were sold at stores between June 1, 2023, and October 4, 2023¹.
Family Dollar has stated that it has not received any consumer complaints or reports of illness related to the recall¹. Customers who purchased any of the affected products can return them to the Family Dollar stores where they were purchased without a receipt¹.
Products Included in the Recall
The list of items under the voluntary recall from Family Dollar ranges from Kids Nyquil Honey to Colgate Total Whitening Toothpaste¹. Not all of the products listed were sent to stores¹. The recall includes toothpaste, mouthwash, cold and flu medicine, several brands of aspirin, laxatives, pain relievers, antacids, eye drops, and ointments⁴. Impacted products include NyQuil, Crest, Colgate, Aleve, Vicks, Tylenol, Pepto Bismol, and Listerine among many others⁴.
States Affected by the Recall
The recall applies to products sold in Family Dollar stores in the following states: Alabama, Arkansas, Arizona, California, Colorado, Florida, Georgia, Idaho, Kansas, Louisiana, Mississippi, Montana, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington and Wyoming¹².
Refunds and Customer Service
Family Dollar is offering refunds for the recalled products. Customers can return these items to where they were purchased without a receipt². For any queries or concerns related to this recall customers can call the company at (844) 636-7687 between 9 a.m. and 5 p.m. Eastern time².
Past Recalls
This is not the first time Family Dollar has had to issue a recall. Five months prior to this incident Family Dollar recalled bottles of Advil that were also stored at the wrong temperature². Last year Family Dollar also recalled FDA-regulated products shipped and stored from a distribution center in West Memphis due to rodents and potential presence of salmonella⁵.
Conclusion
Family Dollar's recent recall serves as a reminder for consumers to stay informed about product recalls. It's important for consumers to understand that recalls are often voluntary actions taken by companies to ensure customer safety. In this case Family Dollar has taken prompt action by recalling the affected products and offering refunds to its customers.